Privacy Policy

SabjiWalla is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

• Name, phone number, email address, delivery address
• Order history and payment records
• Device information and anonymised usage data via Google Analytics
• WhatsApp communication records (if you contact us)

2. How We Use Your Data

• To process and deliver your orders
• To send order confirmations and delivery updates
• To manage your subscription and loyalty account
• To improve our service via anonymised analytics
• To send promotional offers (only with your consent)

3. Data Sharing

We do not sell your personal data. We share data only with Razorpay (payment processing), Google Analytics (anonymised usage only), and WhatsApp Business API provider (for notifications you request).

4. Data Storage

Your data is stored securely on our servers in India. We retain order data for 3 years for accounting purposes. You may request deletion of your account data at any time.

5. Your Rights

• Access your personal data — email us at hello@sabjiwalla.co.in
• Correct inaccurate data — update in My Account
• Delete your account — email us with your request
• Opt out of marketing — reply STOP to any message

6. Changes to This Policy

We may update this policy. Significant changes will be communicated via email or website notice.